Florida’s Lemon Law: What Consumers Need to Know

Florida’s Lemon Law: What Consumers Need to Know

Florida’s Lemon Law is designed to protect consumers who purchase or lease defective vehicles. If you find yourself in a situation where your new car is repeatedly having issues, understanding this law can be crucial for your rights as a consumer.

Under Florida law, a "lemon" is defined as a new motor vehicle that has substantial defects that impair its use, value, or safety. To qualify as a lemon, the vehicle must meet certain criteria:

  • The defect must occur within 24 months after the purchase or within 24,000 miles of odometer reading.
  • The consumer must report the defect to the manufacturer or authorized dealer.
  • The manufacturer must be given a reasonable number of attempts to repair the vehicle, typically defined as three attempts for the same issue or being out of service for 15 or more days.

It's important to keep detailed records of all repairs and communications regarding your vehicle. These documents will play a vital role if you choose to file a lemon law claim.

If you believe your vehicle qualifies under Florida's Lemon Law, you may be entitled to a refund or replacement vehicle. Typically, the options include:

  • A full refund of the purchase price, including taxes, registration fees, and any incidental costs.
  • A replacement vehicle of similar make and model.
  • Reimbursement for any repairs related to the defect, even if they were performed outside of warranty.

Before proceeding, consumers must first give the manufacturer a chance to resolve the issue. If the manufacturer fails to provide a satisfactory solution, you can file a claim with the Florida Division of Consumer Services. This process involves:

  1. Completing the Lemon Law Complaint Form.
  2. Gathering supporting documentation, such as repair receipts and correspondence.
  3. Submitting the complaint form along with relevant documents.

Filing does not automatically guarantee a refund or replacement, but it is an essential step in the process. Many claims may even end in arbitration, where an impartial party will review the details and make a decision.

It’s also advisable to consult with an attorney who specializes in Lemon Law cases. They can assist you with navigating the complexities of the law, especially if your case goes to arbitration or court.

In summary, Florida’s Lemon Law offers significant protections for consumers facing issues with their new vehicles. By understanding the guidelines and taking the right steps, you can ensure you are fully aware of your rights and available remedies.